1. Information We Collect
To provide a better user experience and app functionality, we may collect the following information:
Personal Information
- Name
- Phone number
- Email address
- Profile information provided by the user
Authentication Information
We collect phone numbers to securely authenticate users through SMS One-Time Passwords (OTP).
Usage Information
We may collect app usage details such as:
- Features accessed
- Time spent in the app
- Crash reports and performance diagnostics
Device Information
We may collect limited device-related information including:
- Device model
- Operating system version
- Unique device identifiers
2. How We Use Your Information
We use collected information for the following purposes:
- User authentication and account security
- Providing access to courses, events, podcasts, and community features
- Managing bookings, registrations, and app activities
- Sending important notifications and updates
- Improving app performance, stability, and user experience
- Responding to support requests and inquiries
3. Media & Community Features
Our app may allow users to interact with media and community content.
User Uploaded Content
Users may upload photos, videos, or media content in community groups or event sections. Uploaded content may be visible to authorized users or app administrators based on the app functionality.
External Media
The app may display embedded external content such as YouTube videos. Interaction with external media may be subject to the privacy policies of third-party providers.
Camera & Storage Access
Camera and storage permissions are requested only when users choose to upload media or profile images.
4. Notifications
We may use notifications to provide important updates and information.
Push Notifications
Notifications may include:
- Event updates
- Community activity
- Announcements
- Booking confirmations
- App-related updates
Users can disable notifications anytime through device settings.
SMS Notifications
Phone numbers may be used to send OTP verification messages and important account-related alerts.
5. Third-Party Services
We may use trusted third-party services to support app functionality, including:
- SMS OTP providers
- Cloud hosting and storage services
- Analytics and crash reporting tools
- Media hosting services
- Payment or donation gateways (if applicable)
These services may process limited user data only for providing app-related functionality and services.
6. Data Security
We take reasonable security measures to protect your personal information through secure servers, protected APIs, and encrypted communications where applicable.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. User Rights & Data Deletion
Users have the right to:
- Access and update their profile information
- Request account deletion
- Request deletion of associated personal data
Data deletion requests can be submitted through the app or by contacting us directly at paramsukhonlinegurukultool@gmail.com.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:
- Company / App Name:
- ParamSukh Gurukool